Privacy Policy

How We Protect Your Data

At MAKSIT, safeguarding your personal data is a priority. This Privacy Policy explains how we collect, use, store, and protect your information, ensuring transparency, security, and trust in every interaction.

Introduction

MAKSIT ("we", "us", "our") is committed to respecting your privacy and handling personal data responsibly, transparently, and in accordance with applicable data protection laws, including the UK GDPR and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use, disclose, and protect personal information relating to individuals ("you") who visit our website, communicate with us, or use our services.

Our aim is to clearly explain:

• What data we collect
• Why we collect it
• How long we retain it
• What rights you have over your data

By accessing or using our website or services, you acknowledge and agree to the practices described in this Privacy Policy.

Information We Collect

We collect only the information necessary to operate effectively, deliver our services, and communicate with you.

Information You Provide Directly

You may voluntarily provide personal information when you:

• Contact us via website forms, email, or telephone
• Subscribe to updates or communications
• Request information, services, or consultations
• Participate in surveys, events, or online sessions

This information may include:

• Your name, job title, and organisation
• Email address, phone number, and general location
• Any additional details you choose to share in correspondence

Information Collected Automatically

When you visit our website, we may automatically collect certain technical and usage data, including:

• IP address, browser type, operating system, and device details
• Pages visited, time spent on the site, and referral sources
• Cookies and similar technologies used to analyse traffic and improve usability

This data helps us understand how visitors interact with our website and improve its performance, security, and relevance.

How We Use Your Information

We use personal data responsibly and only for legitimate purposes, including to:

• Respond to enquiries and provide customer support
• Deliver requested services, content, or information
• Send updates, insights, or marketing communications where you have opted in
• Monitor and improve website functionality and user experience
• Maintain system security and prevent misuse
• Comply with legal, regulatory, or contractual obligations

MAKSIT does not sell, rent, or trade personal data to third parties.

Legal Bases for Processing

We process personal data under one or more of the following lawful bases:

• Consent – where you have explicitly agreed to data processing
• Contractual necessity – where processing is required to provide a service you requested
• Legitimate interests – where processing supports our business operations without overriding your rights
• Legal obligation – where processing is required by law

Data Storage and Security

We implement appropriate technical and organisational measures to protect personal data, including:

• Secure servers and controlled access
• Encryption and firewall protections where appropriate
• Regular reviews of security practices

Where we rely on trusted third-party service providers (such as hosting, analytics, or CRM platforms), they are contractually required to:

• Process data only under our instructions
• Apply strong data protection and security controls

If a data breach were to occur, we follow a defined incident response process and will notify affected individuals and relevant authorities where legally required.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Remember user preferences and sessions
• Improve website functionality and performance
• Analyse traffic and user interactions

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

How We Share Information

We share personal data only where necessary and under strict safeguards. This may include sharing with:

• Service providers supporting our operations (e.g. hosting, analytics, email services)
• Professional advisers or partners where required and lawful
• Regulatory or law enforcement authorities where legally obligated

All third parties are bound by confidentiality and data protection obligations.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this policy or to meet legal requirements.

When data is no longer required, it is securely deleted, anonymised, or archived in accordance with applicable laws and best practices.

Your Rights

Under data protection laws, you have the right to:

• Access your personal data
• Correct inaccurate or incomplete information
• Request erasure of your data
• Restrict how your data is processed
• Receive your data in a portable format
• Object to certain processing activities, including marketing
• Withdraw consent at any time where processing is based on consent

To exercise your rights, please contact us using the details below. We will respond within one month, as required by law.

International Data Transfers

MAKSIT primarily processes and stores data within the United Kingdom and the European Economic Area (EEA).

Where data is transferred outside these regions, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or equivalent legal mechanisms.

Children's Privacy

Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If you believe such data has been provided to us, please contact us so we can take appropriate action.

Links to External Websites

Our website may contain links to third-party websites. MAKSIT is not responsible for the privacy practices or content of those sites. We recommend reviewing their privacy policies before providing personal information.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect legal, technical, or operational changes. Any updates will be published on this page, and the publication date will be revised accordingly.